Privacy Policy

1. Introduction

Logonce.com (“we,” “us,” or “our”) is committed to safeguarding the personal data and privacy of its users. We recognize the importance of privacy and data security, and we uphold the principles of data transparency, accountability, and respect for individual rights in all our data handling practices. This Privacy Policy outlines how we collect, process, and protect your personal information in strict accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of the logonce.com website and its associated services. For the purposes of the GDPR, Logonce.com is the “data controller” of the personal information collected. As the data controller, we determine the purposes and means of processing your personal data.

By accessing logonce.com or using our services, you acknowledge the collection and use of your information as described in this Privacy Policy.

3. Categories of Personal Data Processed

We may collect and process the following categories of personal data:

a) Usage Data
Includes information such as your IP address, browser type, referring/exit pages, pages viewed, date and time of visit, and other diagnostic and usage data collected through your interaction with logonce.com.

b) Account Data
Includes personal identifiers you provide upon registration or when managing your user account, such as your full name, email address, phone number, billing address, and shipping address.

c) Profile Data
Includes your preferences, purchase history, browsing behavior, and any data you choose to add to your profile.

d) Communication Data
Includes information from communications between you and our support or customer service team, including inquiries, feedback, and history of correspondence.

e) Technical Data
Includes technical settings, device identifiers, internet connection data, operating system, browser configurations, and other related system-level information used to ensure functionality and troubleshooting.

f) Transaction Data
Includes records of purchases, payment method, transaction history, order fulfillment, shipping status, and related billing/accounting records.

g) Preference Data
Includes marketing and communications preferences, subscriptions, opt-ins/opt-outs, product interest categories, and survey responses.

4. Legal Bases for Processing (Under GDPR)

We rely on the following lawful bases under the GDPR to process your personal data:

– Consent: When you provide clear, informed consent for the processing of your personal data for specific purposes (such as marketing).
– Contract: When processing is necessary to perform our contractual obligations with you or to carry out pre-contractual steps.
– Legitimate Interests: When we have a legitimate interest in processing your data that does not override your rights (e.g., site analytics, fraud prevention).
– Legal Obligation: When processing is required to comply with legal duties, such as financial or regulatory reporting.

5. Your Rights

Under applicable data protection laws, you have the right to:

– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete personal information.
– Erasure: Request deletion of your personal data, subject to lawful limitations.
– Restriction: Request restriction of processing under certain circumstances.
– Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
– Objection: Object to specific processing activities, including marketing communications.
– Withdraw Consent: When processing is based on consent, you have the right to withdraw it at any time.

Users may exercise these rights by contacting us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These include, but are not limited to:

– End-to-end encryption and secure protocols for data transmission.
– Regular data backups and disaster recovery plans.
– Role-based access controls and authentication mechanisms.
– Ongoing staff training on data protection and privacy practices.

7. International Transfers

Where we transfer personal data across jurisdictions, including outside the European Economic Area (EEA), we ensure an adequate level of data protection through:

– Data transfer agreements incorporating Standard Contractual Clauses (SCCs) approved by the European Commission.
– Verification of data recipients’ participation in recognized compliance frameworks.
– Assessments of local privacy protections and supplementary technical safeguards, as needed.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods apply according to the category of data:

– Usage Data: up to 12 months post-collection for performance and analytics.
– Account and Transaction Data: retained for up to 7 years to comply with financial and legal recordkeeping.
– Communication Data: retained for up to 3 years to resolve disputes and maintain service history.
– Technical Data: retained while sessions are active and anonymized thereafter for security purposes.
– Marketing and Preference Data: retained until you withdraw consent or modify settings.

9. Cookie Policy

We use cookies and similar technologies to enhance your experience and improve our service. The types of cookies employed include:

– Essential Cookies: Necessary for site functionality and security (e.g., session tokens, authentication).
– Functional Cookies: Enable personalization and site preference memory.
– Analytics Cookies: Help us understand usage patterns through aggregated data (e.g., Google Analytics).
– Performance Cookies: Allow monitoring of performance issues and site optimization.

10. Cookie Management and Compliance with GDPR & CCPA

Upon visiting logonce.com, you are presented with choices regarding the use of non-essential cookies. You may manage your preferences at any time through our cookie settings tool or by adjusting your browser settings.

Under the CCPA, you have the right to opt-out of “sale” of personal information. Logonce.com does not sell personal data, but should our policy change, we will prominently disclose and provide opt-out mechanisms in compliance with CCPA.

You can also send cookie-related inquiries or opt-out requests to: [email protected].

11. Children’s Data

Logonce.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that personal information from a child under 13 has been collected without verified parental consent, we will take steps to delete such information promptly. Parents or legal guardians may contact us at [email protected] to request removal of such data.

12. Policy Updates & Notification

We reserve the right to update, revise, or modify this Privacy Policy as necessary to reflect changes in our data practices or in applicable regulatory requirements. Updates will be made available on this page, along with notice mechanisms where legally required.

Users are encouraged to review this Privacy Policy periodically to stay informed of how we are protecting personal data.

13. Contact

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact:

Email: [email protected]

We are committed to ensuring full compliance with the GDPR, CCPA, and other applicable privacy laws, and to providing transparency and control over your personal information. Please reach out if you have questions about your data rights or our privacy practices.